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Returned goods and refund
To safeguard our customers and for hygienic reasons the right of withdrawal can be exerted only for the products that can be resold without endangering the health of the customers.
For the above-mentioned reason, food and cosmetics can’t be returned as it is not possible to conserve them adequately.
For the above-mentioned reason, food and cosmetics can’t be returned as it is not possible to conserve them adequately.
The right of withdrawal is applied to the non-perishable products offered by the online store (for example books, gadgets, kitchen utensils etc.) The following items can’t be returned:
• Products likely to deteriorate or to go off quickly (food, including alcoholic and non-alcoholic drinks).
• Sealed products concerned with health care (cosmetics) or that can’t be returned for hygienic reasons.
• Products that have been opened after delivery.
• Tailored products.
• Orders following the issuing of an invoice.
• Products likely to deteriorate or to go off quickly (food, including alcoholic and non-alcoholic drinks).
• Sealed products concerned with health care (cosmetics) or that can’t be returned for hygienic reasons.
• Products that have been opened after delivery.
• Tailored products.
• Orders following the issuing of an invoice.
Returning the goods is free of charge: the request must be forwarded to the customer service within 14 days from receipt of the goods.
To contact it click on customer assistance on our site and write to the following address: INFO@GUSTANDOLITALIA.COM
To contact it click on customer assistance on our site and write to the following address: INFO@GUSTANDOLITALIA.COM
Contact the customer service that will deal with your case.
To contact it click on customer assistance on our site and write to the following address: INFO@GUSTANDOLITALIA.COM
See also point 7 of the buying terms and conditions.
To contact it click on customer assistance on our site and write to the following address: INFO@GUSTANDOLITALIA.COM
See also point 7 of the buying terms and conditions.